Chartered Surveyors, Estate Agents, Property Consultants

Sophie Young

Negotiator - Residential Sales



1. How long have you been with Fenn Wright and how have you progressed?

I started at our Ipswich office, on an apprenticeship, in 2011. Once I had finished this I began working as a sales negotiator I then came over to the Kesgrave branch for the launch in 2014. And now I am working as a valuer too.

I’ve been on a number of NAEA courses which have given me great grounding. But the best way to learn in this industry is to get stuck in. 

2. What do you do in your role?

- Generate business by building rapport with potential clients
- Keep our clients up to date with the progress of their sale
- Push through property sales by liaising with solicitors, other agents and buyers and sellers
- Talk to our clients looking for property about of any new properties or any price reductions
- Respond to all enquiries that come into the branch
- Arrange and accompany viewings
- Meet potential clients and appraise their property to provide a market valuation

3. What is a typical working day like?

No day is ever the same! I must forward plan! I make a to-do list before the day begins. I work my way through this, allowing for viewings and other appointments and of course, when the phone rings. Once I’m up to date I leave the rest of the day to call out and make sure everyone on our mailing list is up to date. 

4. What makes working at Fenn Wright different to other estate agents?

Fenn Wright teach their staff with traditional values, where the client always comes first. Each client is given their own personal contact who deals with the transaction from start to finish, giving us flexibility to adapt to our clients needs. There is no in-house fighting, everyone works to get the same result as we are all rewarded as one. 

5. One word to sum up your experience at Fenn Wright?

Rewarding.

Interested in joining us? See our latest vacancies.   

Go back to 'Meet our people' and read about someone else.
James Garnham
Residential lettings negotiator
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