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Report a Non Emergency Maintenance Problem Weekdays - Monday to Friday 09.00 to 17.30 If you are a tenant in a managed property and we provide Maintenance Support, please use the form below to report your non-emergency maintenance issues and our Property Management team will contact you as soon as possible. If you prefer to contact one of our Property Care advisors, they are available on 01206 245 888 during office hours 09.00 to 17.30 Monday to Friday. Outside office hours, please leave a message and an advisor will contact you as soon as possible. Or via the Internet: http://www.fennwright.co.uk/lettings-maintenance-form.php
Out of Hours, Weekends and Bank Holidays If you are a tenant in a managed property and we provide Maintenance Support, please use the form below to report your non-emergency maintenance issues and our Property Management team will contact you as soon as possible. If you prefer to contact one of our Property Care advisors, they are available on 01206 245 888 during office hours 09.00 to 17.30 Monday to Friday. Outside office hours, please leave a message and an advisor will contact you as soon as possible. Or via the Internet: http://www.fennwright.co.uk/lettings-maintenance-form.php
Report an Emergency Maintenance Problem Please Note: In the event of a contractor being called out to a non-emergency or non managed property any charge made by the contractor will be passed on to you. Weekdays - Monday to Friday 09.00 to 17.30 In the event of emergencies during office hours please call one of our Property Care advisors on: 01206 245 888
Out of Hours, (17.30 – 09.00) Weekends and Bank Holidays In the event of maintenance emergencies out of office hours please call one of the relevant numbers listed below: ELECTRICAL (Including Ovens, Storage Heaters & Showers) Russell Warren (CDES) – 07860 550200 COLCHESTER/WITHAM/CHELMSFORD Brian Caswell (A1 Plumbing) - 07947 834677 COLCHESTER/WITHAM/CHELMSFORD Gavin (Electrix Celutions) - 07748 126299 IPSWICH
PLUMBING (Including Storage Heaters) Russell Warren (CDES) – 07860 550200 COLCHESTER/WITHAM/CHELMSFORD Brian Caswell (A1 Plumbing) - 07947 834677 COLCHESTER/WITHAM/CHELMSFORD Ron Calthorpe (Gaspro) - 07710 323 340 IPSWICH
HEATING & BOILERS (Gas Safe Registered) Paul O’Kane - 07769 677734 or 01255 473718 (Gas and oil) COLCHESTER Adrian Poynter (Charlie’s Plumbing & Heating) - 07879 270767 (Gas) COLCHESTER/CHELMSFORD/WITHAM Ron Calthorpe (Gaspro) - 07710 323 340 IPSWICH
GENERAL Property First - Gary 07962 063368 / John 07962 063369 COLCHESTER/CHELMSFORD/IPSWICH Lee Williams - 07517 211877 COLCHESTER/WITHAM/CHELMSFORD/IPSWICH John Newman - 07834 640570 or 01206 795560 07517 211877 COLCHESTER/WITHAM/CHELMSFORD/IPSWICH What is an Emergency?
Please Note: In the event of a contractor being called out to a non-emergency or non-managed property any charge made by the contractor will be passed on to you
Heating - Complete failure of central heating systems and/or hot water system provided that this is not as a result of power or gas disconnection
Electricity - Complete loss of power to lighting or power circuits (You are advised to check fuses or trip switches first and whether or not there has been a power cut)
Water - Complete loss of water supply or a major leak. Check prior to ringing that your supplier has not turned off the water
Gas - Any suspected leaks should first be reported to Transco (Tel. 0800 111 999). If there is a leak they will disconnect the supply and then you should contact our hotline to report the problem
Drains - Where foul drains are blocked so that sewage is flooding onto the property
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