What differentiates Fenn Wright from other agents?

04 Jul 19

Selling your home can be a stressful experience and choosing an estate agent to act on your behalf, selling what is likely to be your most expensive asset, can be a bit daunting.  We are in an era where the online-only model is being tested and at first glance, you might think that a cheaper fee paid upfront is an easy way to get your property listed on some property portals. The market share of online agents is actually very small and now appears to stalling somewhat with a few big names exiting the market and others burning cash in an effort to become profitably established.

At Fenn Wright we are still great believers in the ‘no sale no fee’ model that creates the incentive for the agency to actually sell your property and does not reward failure at all.  We are a ‘full service’ agency that believes in employing the best people to deliver an outstanding service.

Of course, one of the first questions we are often asked is how much we are going to charge to sell a property but market research consistently shows that sellers’ priorities are achieving the best price in a time frame that suits their plans.  Quality of communication, marketing power, and personal service are also often higher on the list than achieving the lowest fee in the market.

We pride ourselves on our ability to market properties, negotiate effectively, and make a positive difference to the whole process so that our clients feel ready to give us 5* reviews and amazing feedback when completion finally happens.

Success rate?

We keep our clients fully informed with intelligent feedback about viewings and our negotiators work hard to ‘qualify’ buyers to ensure they are in a position to proceed, negotiate the best sale price and liaise with other agents, solicitors and mortgage lenders.  We also believe in being highly proactive during the ‘period of uncertainty’ from when a sale is agreed to exchange of contacts and we know this makes a difference to our clients and minimises the chances of a sale falling through.

Nationally, the ‘success’ rate – from sale agreed to completion – is often quoted at around 65%.  At Fenn Wright, our success rate is at an industry leading level of 84%. *

Graham Buxton, Partner at Fenn Wright comments, “In every Fenn Wright branch you will find a dedicated team of property professionals who know the local area and what’s happening in the market.  We really are passionate about providing a high level of care and ensuring that your sale runs smoothly.

We regularly receive fantastic reviews from clients who give us top marks for value for money and appreciate the support and time taken to see their sale through to completion.”

Find out what people are saying about Fenn Wright

Get in touch with your local branch for an informal discussion about selling your home.

Find out more about our Signature service

*Data taken from Fenn Wright internal KPI analysis of a rolling 12 month period to the end of December 2018.