Lettings Negotiator
Salary: Competitive package + benefits
Closing Date: 30 November 2025
Fenn Wright are East Anglia’s leading, independently-owned partnership of chartered surveyors, estate agents and property consultants who celebrate a proud history of 250 years, providing clients with the highest level of care and advice. Tracing our roots back to 1768 our traditional business values are blended with forward thinking and contemporary methods of sales and marketing advice, meaning we are able to deliver our clients the appropriate level of personal service. Today, we operate from 11 offices across Essex and Suffolk in high profile central locations.
Working within a busy and collaborative Residential Lettings team, we are looking for a professional, personable and motivated person to join our team as a Lettings Negotiator.
The successful candidate will be expected to work at the highest standard and be committed to delivering outstanding customer service to both tenants and landlords. Previous experience is preferred and knowledge of the local area would be a distinct advantage.
Vacancy Details
KEY RESPONSIBILITIES
- Speaking with potential tenants, assessing what their exact needs and requirements are and building rapport.
- Promoting properties.
- Arranging and overseeing viewings of properties for potential tenants.
- Speaking with landlords and other parties involved in the rental.
- Answering queries from clients and potential clients via email, telephone
- Negotiating between property owners and potential tenants to find a mutually beneficial agreement.
- Explaining the tenancy applications, referencing/progressing of application, arranging signing of agreements.
- Organising the payment of money due.
- Troubleshooting when problems arise.
- Keeping administrative systems up to date.
- Adhering to the relevant guidelines set by law at all times.
EXPERIENCE
- At least one year’s industry experience.
- Up to date with trends in the local residential lettings market
- Customer/client management
ESSENTIAL SKILLS
- Strong communication skills
- Strong attention to detail
- Organised
- Driven/Ambitious
- Work well under pressure
- Ability to work independently as well as a team player
PERSONAL ATTRIBUTES
- Confident
- Proactive/self-starter
- Willingness to learn
- Strong work ethic
- Punctual
- Approachable
- Professional
Our Rewards and Benefits
In return, we offer a great team to work with, all very experienced in their field so this is an excellent learning opportunity for the right individual looking to progress their career in the residential property industry. We offer a benefits package that includes, above statutory holiday entitlement, life insurance, medical cash plan, flexibility, and funded employee events.
Please note; salary is made up of basic pay and commission and is dependent on experience.
Hours of Work
08:30 to 17:30- Monday to Friday with one hour for lunch
09:00 to 17:00 one in three Saturdays with one hour for lunch
Where a Saturday is worked you will receive a weekday in lieu